Read one Tenant Association President’s perspective on RAD/PACT conversion at her development.
The first sign that Cornell Pace replaced NYCHA as our manager was when, without notice, NYCHA removed us from their database, which made us unable to pay our rent for December. The new lease states that once the rent is 14 days late, they can terminate our lease, a provision that puts vulnerable people living on low or fixed incomes in danger of almost immediate eviction.
The second sign was that they immediately cut back the hot water, the water pressure and the heat. The elevators are breaking down in a manner that was not the norm here. There are sudden repairs without any written notice for leaks, mold and lead — often, for problems that residents were unaware they had. Safety precautions are not followed. One incident was reported of a 10-month-old baby and her family that was exposed to lead during a lead abatement, where the grandmother passed out in the apartment and was rushed to the ER.
The property manager has never had a meeting with residents, barely communicates and refuses to give out his email or phone number for residents to contact him. Police reports have been filed about harassment of residents from the management staff.